These unscrupulous agencies know how to make themselves look appealing. Their websites are well designed, the tours offered in Vietnam and throughout Southeast Asia seem attractive, and the prices unbeatable. Yet behind this enticing facade, the reality is often disappointing: poor-quality services, lack of customer support, unqualified guides, poorly chosen accommodations, and no guarantee in case of any incident.

Entrusting your trip to a reliable and competent agency is essential to fully enjoy your stay in Vietnam, Laos, Cambodia, Myanmar, or Thailand. Before making any booking, always ask the agency to provide you with two essential official documents:

The business license No. 0102388399, issued by the Ministry of Planning and Investment of Vietnam.

The professional license No. 01024/TCDL - GPLHQT, granted by the Vietnam National Administration of Tourism.

These two licenses ensure that the agency is legally registered, regularly inspected, and authorized to organize trips for foreign travelers.

This document was designed to answer the many questions our clients regularly ask during their conversations with our French-speaking travel consultants. Its purpose is to reassure you, inform you about our services, and help you make an informed decision.

As a recognized specialist in private and tailor-made travel in Vietnam, Cambodia, Laos, Myanmar, and Thailand, Vietnam Original Travel takes pride in accompanying you well before your departure. Our role is not merely to sell you a tour; above all, we aim to advise you, listen to you, and make you the true creator of your trip. Because a journey imagined together holds far greater human value than a simple, impersonal package.

In this document, we have gathered the answers to the most frequently asked questions from our travelers. This information will help you better understand our offers and prepare your trip to Vietnam or Southeast Asia. And if you have any further questions, do not hesitate to contact the travel consultant in charge of your file — they will be happy to assist you with professionalism and care.

There is a range of vehicles that is available for tours fitting different group sizes and preferences. Below is a commonly used vehicles for tours categorized by seating capacity:

4-Seater Cars

Common Models: Toyota Vios, Toyota Altis, Toyota Camry, Mercedes, Honda City, Honda Civic and Mazda 3...all of which are famous brands from USA, Japan, Germany or Korea. These cars are all new, modern, comfortable and spacious

Features: Compact and comfortable, ideal for 1-3 passengers with luggage.

Best For: Couples, solo travelers, or small families.

7-Seater Cars

Common Models: Toyota Innova, Ford Everest, Toyota Veloz Cross, Toyota Innova, Toyota Fortuner, Mitsubishi Xpander... all of which are famous brands from USA, Japan, Germany or Korea. These cars are all new, modern, comfortable and spacious

Features: Compact and comfortable, ideal for 2-3 passengers with luggage.

Best For: Small families or groups who need extra space.

16-Seater Minibuses

Common Models: Ford Transit, Toyota Hiace and Hyundai Solati... all of which are famous brands from USA, Japan, Germany or Korea. These cars are all new, modern, comfortable and spacious

Features: Compact and comfortable, ideal for 4-8 passengers with luggage.

Best For: Medium-sized groups, corporate tours, or family gatherings

29-Seater Buses

Common Models: Hyundai County, Thaco Town... all of which are famous brands from Japan, or Korea. These cars are all new, modern, comfortable and spacious

Features: Compact and comfortable, ideal for 8-14 passengers with luggage.

Best For: Large family groups, school trips, or corporate outings.

35-Seater Buses

Common Models: Hyundai Universe Mini, Thaco Kinglong... all of which are famous brands from Japan, or Korea. These cars are all new, modern, comfortable and spacious

Features: Larger seating capacity, equipped with Wi-Fi and entertainment systems and ideal for 15-20 passengers with luggage.

Best For: Medium-sized tour groups, events, or extended families.

45-Seater Buses

Common Models: Hyundai Universe, Thaco Mobihome... all of which are famous brands from Japan, or Korea. These cars are all new, modern, comfortable and spacious

Features: Spacious interiors, luggage compartments, and modern amenities systems and ideal for 21-35 passengers with luggage.

Best For: Large tour groups, corporate events, or school trips

Luxury Options for Cars/Vans

Brands: Mercedes-Benz (E-Class, S-Class), Lexus, BMW, and luxury limousines.

Features: Premium interiors, leather seats, Wi-Fi, refreshments.

Best For: High-end private tours or VIP guests

Traveling to Vietnam with our local English-speaking travel agency always brings a comfortable and safe trip because our cars, minibuses and coaches are comfortable, modern, new or well-maintained with careful and helpful drivers.

Full name: VIETNAM ORIGINAL TRAVEL

Professional License: 01024 / TCDL - GPLHQT

Specialization: customized and private tours in Vietnam, Laos, Cambodia, Burma and Thailand

Sales method: our customers booking directly through the email, phone or skype publically,

Slogan: Discovery and sharing

Logo: Vietnam Original Travel is the symbol of the ambition and commitment. It evokes the passion and escape from the limitation: a boy on a buffalo playing the flute. It is a symbol and inseparable from VIETNAM ORIGINAL TRAVEL

Head Office: Suite B11.25, River Gate Residence, 155 Ben Van Don St, Dist 4, Ho Chi Minh

Hanoi Office: 10th floor, Trico Building, 548 Nguyen Van Cu St, Long Bien Dist, Hanoi, Vietnam

>>> This article may be useful for you: Tips for a Reliable Travel Agency in Vietnam

• Expert local customized tour package
• Local expert offering very competitive price
• Fully professional licensed
• Long experience and authentic approach
• Customer service 24/7
• Quick response (within 08 hours)
• High responsibilities
• Authentic and original itineraries
• Honesty and trustworthy
• Online reservation and payment, 100% guarantee
• Lowest price - value gurrantee - no hidden costs

The authorities in Vietnam, Lao, Cambodia, Myanmar and Thailand require travel agencies obtaining a professional license. This requirement is to ensure that travel agencies must be competent, professional and have sufficient financial resources to ensure the responsibilities for any issues caused. Our professional license is – No: 01024/TCDL – GPLHQT. Pls read more : Our Legality

In Vietnam, our license was issued by Vietnam National Administration of Tourism who is under the management of Ministry of Culture, Sport and Tourism. Our branches in Laos, Cambodia, Myanmar and Thailand also own national licenses.

Traveling with Vietnam Original Travel means that your trips are secured and defended from scams and troubles.

There are over 700 agencies offering tours to Vietnam, Laos, Cambodia, Myanmar and Thailand. We aware of the fierce competition and challenges, but also recognize the opportunity to stand out.

The general spirit is to bring you the most authentic things, avoid mass tourism and to fit your wishes. We always design varied, rich and original programs until that suit your special request.

We always carefully listen to each customer's wish because the tastes of travelers are different. Communication with our travel specialists will help you to have the best choices. When the proposals are sent to you, you can evaluate and change to suit your need perfectly.

Our sales conditions are very transparent and they constitute contractual framework in which the trips take place.

You do not have to take any vaccines or obtain vaccination certificate before traveling to Vietnam. However, the Pasteur Institute recommends that you should have the injection of the following vaccinations: Tetanus, Diphtheria, Typhoid, Polio, Hepatitis B, Meningitis A, C, hepatitis A, Malaria.

In regard to malaria vaccination, it is currently controlled in Vietnam. If your trips are only in cities, this type of vaccination is not necessary. However, you are advised to take the vaccine when traveling or trekking to the mountainous areas.

In order to have a great trip, we also suggest you to have multi-vitamins, vitamin C, aspirin, pain relief, cold and sore throat medication (especially in the summer).